Question 1

What makes 1stContact.ai the best HubSpot alternative?

Accepted Answer

Most CRMs hand you an empty database you have to manually configure and babysit. 1stContact.ai replaces your fragmented software stack with a single, elite AI engine that works 24/7—automated Voice AI, A2P SMS, pipeline management, and enterprise-grade local listings sync—starting at $97/mo.

Question 2

How does the AI automation work?

Accepted Answer

Voice AI agents capture and qualify leads around the clock, automated follow-up responds to inbound inquiries within the critical first five minutes, and built-in business coaching helps you speed your go-to-market—all inside one dark-mode dashboard.

Question 3

Does 1stContact.ai handle local SEO and listings?

Accepted Answer

Yes. We synchronize your entire digital footprint with native, enterprise-grade local listings synchronization powered by Uberall, so your hours, address, and map listings stay accurate across directories—and you stop losing local customers to competitors.

Question 4

Who is 1stContact.ai built for?

Accepted Answer

B2B agencies managing multiple locations, high-growth SMBs scaling outbound without a large in-house sales team, and non-profits maximizing outreach on a lean budget.

Question 5

How secure is the platform?

Accepted Answer

We're SOC 2 Type II compliant, end-to-end encrypted, GDPR/CCPA ready, with role-based access controls—built to act as your business's silent, fail-proof backbone.

Question 6

How do I log in to 1stContact.ai?

Accepted Answer

From any page, click Login and choose CRM (crm.1stcontact.ai) to manage your pipeline, contacts, and automation, or Customer Portal (portal.1stcontact.ai) for billing and account management.

Question 7

What is 1stContact.ai's mission?

Accepted Answer

Our mission is to help small businesses grow with automation, low costs, and a less complicated tech stack. Our vision is a world where only one software platform is needed to run the business, and our values are kindness, mutual respect, being inquisitive, and daring to dream big.

Question 8

How much does 1stContact.ai cost?

Accepted Answer

1stContact.ai offers three plans: Starter at $97/mo (unlimited users and contacts, all features on), Pro at $147/mo (most popular, includes 12/5 support, done-with-you onboarding, and 2 hours of business coaching per month), and Enterprise at $347/mo (24/7 support, automated AI cold outreach, done-for-you onboarding, and 4 hours of coaching per month). All plans include a 14-day free trial.

Enterprise Plan

What's Included: