Features

Our Automation Features

Trigger once, automate everything. 1stContact.ai turns manual follow-up into always-on workflows across calls, texts, email, and your pipeline.

Workflow Automations

Drag-and-drop visual builders that trigger multi-step sequences across SMS, email, calls, and tasks—no developer required.

Trigger Automations

Fire automations from web forms, missed calls, inbound leads, pipeline changes, or any custom event in real time.

SMS & Email Sequences

Automated nurture sequences that follow up instantly, stay compliant, and keep leads warm until they’re ready to book.

Call & Voicemail Automations

Auto-dial new leads, transcribe voicemails, and route calls to the right rep—your AI Employee handles it 24/7.

Appointment Automations

Smart booking, automated confirmations, reminders, and no-show follow-ups that keep calendars full and missed-revenue out.

Pipeline Automations

Automatically move deals by stage, assign owners, and trigger next-step actions so nothing slips through the cracks.

Social Automations

Auto-post across platforms and trigger actions from social listening, mentions, and DMs without lifting a finger.

AI Cold Outreach

Automated AI-powered cold outreach that researches, personalizes, and sends at scale—built into the Enterprise plan.

Reputation Automations

Automatically request reviews after positive experiences and route feedback to the right channel to build trust faster.

Always-On AI Employee

Voice, Conversation, and Workflows AI run together 24/7—answering, qualifying, and booking so you never miss a lead.

Put your business on autopilot

Start your 14-day free trial and see what always-on automation can do for your revenue.