Question 1

What makes 1stContact.ai the best HubSpot alternative?

Accepted Answer

Most CRMs hand you an empty database you have to manually configure and babysit. 1stContact.ai replaces your fragmented software stack with a single, elite AI engine that works 24/7—automated Voice AI, A2P SMS, pipeline management, and enterprise-grade local listings sync—starting at $97/mo.

Question 2

How does the AI automation work?

Accepted Answer

Voice AI agents capture and qualify leads around the clock, automated follow-up responds to inbound inquiries within the critical first five minutes, and built-in business coaching helps you speed your go-to-market—all inside one dark-mode dashboard.

Question 3

Does 1stContact.ai handle local SEO and listings?

Accepted Answer

Yes. We synchronize your entire digital footprint with native, enterprise-grade local listings synchronization powered by Uberall, so your hours, address, and map listings stay accurate across directories—and you stop losing local customers to competitors.

Question 4

Who is 1stContact.ai built for?

Accepted Answer

B2B agencies managing multiple locations, high-growth SMBs scaling outbound without a large in-house sales team, and non-profits maximizing outreach on a lean budget.

Question 5

How secure is the platform?

Accepted Answer

We're SOC 2 Type II compliant, end-to-end encrypted, GDPR/CCPA ready, with role-based access controls—built to act as your business's silent, fail-proof backbone.

Question 6

How do I log in to 1stContact.ai?

Accepted Answer

From any page, click Login and choose CRM (crm.1stcontact.ai) to manage your pipeline, contacts, and automation, or Customer Portal (portal.1stcontact.ai) for billing and account management.

Question 7

What is 1stContact.ai's mission?

Accepted Answer

Our mission is to help small businesses grow with automation, low costs, and a less complicated tech stack. Our vision is a world where only one software platform is needed to run the business, and our values are kindness, mutual respect, being inquisitive, and daring to dream big.

Question 8

How much does 1stContact.ai cost?

Accepted Answer

1stContact.ai offers three plans: Starter at $97/mo (unlimited users and contacts, all features on), Pro at $147/mo (most popular, includes 12/5 support, done-with-you onboarding, and 2 hours of business coaching per month), and Enterprise at $347/mo (24/7 support, automated AI cold outreach, done-for-you onboarding, and 4 hours of coaching per month). All plans include a 14-day free trial.

Training Videos

1stContact.ai Platform Tour

How to use the Social Media Post Generator in the 1stContact.ai IMPACT TOOLS

Deleted video

Full Training Session: How to use the AI Studio to create stunning websites in minutes!

How to use the AI Studio to create stunning websites, FAST, in 1stContact.ai

How to setup your user profile within 1stContact.ai

You can get 1stContact.ai help by going to 1stCall.help

Tuning your AI chatbot is critical for success. AI is only as smart as the instruction and feedback

Limit who can see certain contact records within 1stContact.ai

TRAINING: How to create an email campaign

Learn how to create your very own email marketing campaign in 1stContact.ai

MasterClass on AI-Assisted Sales Automation with Coax Consulting and 1stContact.ai.

How to create your first Conversation AI Agent in 1stContact.ai, the All-In-One AI CRM

Private video

Learn how to setup the 1stContact.ai Auto Prospecting AI tool. Find leads while you sleep.

Learn how to upload a new font to 1stContact.ai

How to setup an e-commerce store in 1stContact.ai, step by step.

How to work with webpages in 1stContact.ai, sections, columns, rows, and elements, and how to resize

Demo: Introducing Smart Send

Demo: How to send emails to groups of people

Demo: How to update your personal profile

Demo: How to setup your business profile

Demo: Creating a new form from a template

Demo: Setting up the bulk email service, header, and balance

Demo: Connecting your business email and calendar

Demo: Setting up a new phone number

Demo: Creating Custom Fields

Demo: Importing Contacts

Demo: Working with Funnels, and adding existing pages.

Demo: How to use Google Meet

Demo: How to add your products and services to 1stContact.ai

Private video

Demo: Custom Date Field as a Trigger in a Workflow

Demo: Add a Calendar to a Website

Demo: Creating a New Calendar

Demo: Workflow AI Creates Your Workflows

Demo: Meet Jenny, our Voice AI

Demo: Content AI Creates Social Media Posts

Demo: Create a Funnel or Website for an Event

Try our new SEO tool

Quick Tour of the Platform

Meet Conversation AI

Demo: Setup a New Website from Scratch

Welcome to 1stContact ai - Your Tour of the System

Demo: Edit Your Dashboard

Demo: What is a funnel and also a website?

Demo: How to Setup a Calendar